For customer support
Resolve the ticket,
not the tabs.
Behind each ticket is a reproduction, an account lookup and an update in three tools. The agent does that legwork in a real browser so your team can answer faster.
You asked
Follow the steps in this ticket on your staging url and tell me whether you can reproduce the bug, with screenshots.
- Hand it the ticketPaste it in, with what the customer did.
- It reproduces the issueIt follows the steps in a real browser and records what happens.
- It gathers the detailsAccount state, logs you allow, screenshots and the steps.
- Your team repliesWith the answer, or a clear bug report for engineering.
- Done. Faster answers.
Before and after.
The same work, handed to an agent with a computer of its own.
Today
- Reproducing a customer's bug takes longer than fixing it.
- Refunds and account changes mean clicking through several admin panels.
- Ticket tags and reports are always behind.
With FullsendAI
- Faster answers. The investigation is done before you open the ticket.
- Better bug reports. Steps, screenshots and a replay for engineering.
- Less admin. Routine changes across tools, checked by a person.
Start from a real task.
Each one opens the chat with the task filled in. Change the details and send.
- Follow the steps in this ticket on your staging url and tell me whether you can reproduce the bug, with screenshots.
- Go through tickets.csv and tag each ticket as billing, bug, how-to or feature request, with a count of each.
- Draft replies to the five oldest how-to tickets in tickets.csv using our help centre at your url.
What it costs.
Box time by the second while it runs, plus the AI it uses, from one balance.
Computer time for reproducing ten tickets
$0.08 – $0.13
About 1 hour on a small computer, depending on where it runs. AI tokens are extra and depend on the model.
See pricingQuestions.
Before you hand it off.
It drafts; your team sends. That keeps a person on every customer conversation.
Any that work in a browser, signed in with the access you give it.
Each workspace's box is isolated, saved workspaces are encrypted, and AI request bodies aren't stored by default.
Hand off the first task.
Add a card or credit to start. You only pay while your agent works.
Get started